Public sector organisations today face rising expectations, constrained resources, and increasingly complex political and social environments. In response, calls for change and innovation have become widespread, often framed in terms of improved problem-solving through new tools, methods, and ways of working. This course explores how meaningful change in the public sector comes about. Drawing on research in public administration and political science, participants develop analytical perspectives on diagnosing situations of change, mobilising political support, understanding organisational behaviour, and working with feedback and norms in everyday governance.
Rather than focusing on tools or best practices, the course emphasises judgment, reflection, and situated understanding of reform processes. Participants engage with real-world cases (including their own professional experiences) and reflect on how change unfolds across political, organisational, and societal levels. The course aims to strengthen participants’ capacity to think critically about change and to approach reform with greater analytical clarity, political awareness, and institutional sensitivity.
Main learning objectives:
Develop analytical perspectives on policy, organisational, and institutional change.
Strengthen diagnostic skills for understanding where systems are stable, shifting, or drifting.
Understand the political dynamics of reform, including winners, losers, and coalition-building.
Gain insight into organisational behaviour, feedback processes, and the role of norms in governance.
Enhance reflective judgment about meaningful change in participants’ own professional contexts.
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